Membership Sales Pro – Weekly Pay & Benefits

BJ's Wholesale Club, Inc.; Massachusetts; On-site; USD 17,000 - 29,000; Full time

Benefits offered by this job

Weekly pay

Daily pay

Free memberships

Generous PTO

Health benefits

401(k)

Job summary

BJ’s Wholesale Club in Hyannis, MA is hiring Membership Sales Associates to execute acquisition, renewal, upgrades, and cross-selling of BJ’s Loyalty Programs. The role includes handling returns, exchanges, and general customer inquiries while delivering exceptional member service.

The position emphasizes selling membership options, driving toward goals, and maintaining a positive, compliant store environment with a strong focus on customer satisfaction.

Qualifications

• Front-line customer service or sales experience preferred.
• Basic math skills preferred.
• Computer proficiency preferred.

Responsibilities

• Promotes the BJ’s value proposition regarding acquisition, retention, perks, and the Member experience.
• Converts potential members by actively and effectively pitching all membership programs in accordance with company policies and practices.
• Sells BJ’s membership products to potential new and existing members with high energy and determination.
• Delivers superior customer service to Members by serving as a first line point-of-contact regarding membership, credit card applications, general questions, issues, merchandise returns, exchanges, product look up, and pick-ups.
• Follows tax exempt/resale membership policies in regard to the retention processes and procedures, including monitoring membership renewals and tax-exempt/resale status.

Skills

Customer service

Sales experience

Basic math

Computer proficiency

Job description

BJ’s Wholesale Club in Hyannis, MA is hiring Membership Sales Associates to execute acquisition, renewal, upgrades, and cross-selling of BJ’s Loyalty Programs. The role includes handling returns, exchanges, and general customer inquiries while delivering exceptional member service.

The position emphasizes selling membership options, driving toward goals, and maintaining a positive, compliant store environment with a strong focus on customer satisfaction.