Membership Sales & Customer Service Pro

BJ's Wholesale Club, Inc.; Mill Grove (PA); Sur place; USD 1 818 000 - 2 590 000; Plein temps

Avantages offerts par ce poste

Weekly Pay

Free BJ’s Memberships

PTO: vacations, personal, sick days

Résumé du poste

BJ’s Wholesale Club is seeking team members to drive membership acquisitions and provide exceptional member service in a fast-paced retail environment in Mill Grove, PA. You will pitch memberships, process checkout interactions, and support returns and pickups while upholding club standards.

The role emphasizes reaching sales goals, maintaining a friendly, efficient service mindset, and working as part of a diverse team to enhance the member experience.

Qualifications

• Customer-facing experience preferred.
• Basic math and computer proficiency.

Responsabilités

• Convert potential members by actively pitching membership programs.
• Sell BJ’s membership products to current and potential members with high energy and determination.
• Meet or exceed membership sales goals and performance benchmarks.
• Provide superior service by handling inquiries, returns, exchanges, and lookups.
• Follow policies for tax-exempt/resale memberships and manage renewals where applicable.
• Assist with Buy Online and Pick Up In Club orders as needed.

Connaissances

Customer service

Sales experience

Outils

Point-of-sale systems

Description du poste

BJ’s Wholesale Club is seeking team members to drive membership acquisitions and provide exceptional member service in a fast-paced retail environment in Mill Grove, PA. You will pitch memberships, process checkout interactions, and support returns and pickups while upholding club standards.

The role emphasizes reaching sales goals, maintaining a friendly, efficient service mindset, and working as part of a diverse team to enhance the member experience.