Membership & Sales Coach — Fitness Club Expert

24 Hour Fitness; Paramus (NJ); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Paid time off

Medical and dental coverage

401k with match

Free gym membership

Job summary

24 Hour Fitness in Paramus, New Jersey is seeking a Sales and Service Expert (SSE) to deliver a best-in-class guest experience and to promote memberships, fitness and retail offerings. You will onboard new members, generate leads, set appointments, and nurture relationships to drive member acquisition and retention, while meeting or exceeding sales goals in a team-focused club.

This role participates in commission plans and comes with benefits including paid time off, medical and dental

Qualifications

• Knowledge of sales practices and techniques.
• General understanding of Fitness Industry.
• Ability to work with computers.
• Strong interpersonal communication skills.
• Strong customer service skills.
• Independent, self-starter with strong organizational skills.
• Ability to work as part of a team.
• Ability to operate POS (Point of Sale) systems.
• Knowledge of Membership System software preferred.

Responsibilities

• Guest Experience and New Member On-boarding: Enroll guests and onboard new members following MAP procedures.
• Prospecting and Lead Generation: Generate leads and set appointments for opportunities.
• Member Experience: Support member satisfaction and retention through service and program promotion.
• Team collaboration: Work with Sales and Service Manager to provide best-in-class member experiences.

Skills

Sales skills

Customer service

Interpersonal communication

POS operation

Teamwork

Education

High School Diploma or GED

CPR/AED certification

Bachelor's degree preferred

Tools

POS System

Job description

24 Hour Fitness in Paramus, New Jersey is seeking a Sales and Service Expert (SSE) to deliver a best-in-class guest experience and to promote memberships, fitness and retail offerings. You will onboard new members, generate leads, set appointments, and nurture relationships to drive member acquisition and retention, while meeting or exceeding sales goals in a team-focused club.

This role participates in commission plans and comes with benefits including paid time off, medical and dental