Membership & Guest Services Specialist

Paycom - ATS; Norfolk (VA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Paid Time Off

Membership Discounts

Opportunities for growth

Job summary

The Salvation Army Kroc Center is seeking a Front Desk Associate to handle membership enrollments, greet visitors, and provide information about programs.

Under the Lead Front Desk Associate, you will conduct tours, process payments, maintain records in the POS system, and support monthly reporting while upholding confidentiality and a welcoming atmosphere. Schedule: Wed–Fri 4p–9p, Sat 10a–7p.

Qualifications

• Associate degree in Business, Public Relations, Communications, or a related field.
• One to three years of experience; OR Any equivalent combination of training and experience providing the required knowledge, skills, and abilities.

Responsibilities

• Provides a pleasant Front Desk experience by enrolling members, giving facility tours, and orientations.
• Executes membership and guest sales and processes records, payments, and program interests in the POS system.
• Responds to inquiries, requests for information, complaints, and guest concerns with confidentiality and professionalism.
• Maintains current information on programs, classes, and events and assists with events and seasonal programs.

Education

Associate degree in Business, Public Relations, Communications, or a related field

Job description

The Salvation Army Kroc Center is seeking a Front Desk Associate to handle membership enrollments, greet visitors, and provide information about programs.

Under the Lead Front Desk Associate, you will conduct tours, process payments, maintain records in the POS system, and support monthly reporting while upholding confidentiality and a welcoming atmosphere. Schedule: Wed–Fri 4p–9p, Sat 10a–7p.