Membership Growth Specialist: Lead, Tour & Close

UFC Gym - Downtown Pittsburgh; Centennial (WY); On-site; USD 14,000 - 19,000; Full time

Benefits offered by this job

Uniforms

Health insurance

Advancement opportunities

Training & development

Performance bonus

Competitive salary

Employee discounts

Job summary

UFC GYM - Downtown Pittsburgh is seeking a Membership Specialist to provide a welcoming, informative and entertaining experience for members and guests. You will drive potential members into the gym and work to meet revenue targets through proactive prospecting and excellent service.

Responsibilities include lead generation, appointment scheduling, presenting membership options, and ensuring strong conversion and retention while supporting overall gym goals.

Qualifications

• In-depth knowledge of sales practices and techniques.
• General understanding of Fitness Industry.
• Ability to work with computers.
• Must have good interpersonal communication skills.
• Excellent customer service skills.
• Independent, self-starter with strong organizational skills.
• Must be a team player.

Responsibilities

• Lead generation through external promotions and onsite referrals.
• Book membership appointments and meet monthly goals.
• Present membership options and arrange manager introductions.
• Drive new member sales, Personal Training revenue and EFT targets.
• Maintain high service standards and customer satisfaction.

Skills

Sales practices & techniques

Fitness industry knowledge

Computer literacy

Interpersonal communication

Customer service

Independent & organized

Team player

Education

High school diploma or GED

Job description

UFC GYM - Downtown Pittsburgh is seeking a Membership Specialist to provide a welcoming, informative and entertaining experience for members and guests. You will drive potential members into the gym and work to meet revenue targets through proactive prospecting and excellent service.

Responsibilities include lead generation, appointment scheduling, presenting membership options, and ensuring strong conversion and retention while supporting overall gym goals.