Membership Growth Specialist

UFC GYM; Village of New Hyde Park (NY); On-site; USD 42,000 - 72,000; Full time

Benefits offered by this job

Competitive base salary

Health benefits

Free gym membership

Flexible scheduling

Employee discounts

Training and certifications

Growth opportunities

Job summary

UFC GYM is seeking a Membership Specialist to deliver a welcoming, informative and entertaining experience for members and guests. You will drive membership, schedule appointments, and showcase the Fitness Tour while supporting high-quality service.

The role emphasizes strong sales skills, fitness industry knowledge, and a collaborative team mindset in a busy gym setting. Competitive salary with bonus and benefits are offered.

Qualifications

• Proven sales skills and experience in customer acquisition.
• Good understanding of the fitness industry and member needs.
• Proficient with computers and standard business software.
• Excellent communication and customer service abilities.
• Self-starter, organized, and able to work well in a team.

Responsibilities

• Represent UFC GYM with a welcoming, informative and entertaining experience for members and guests during visits.
• Drive potential members into the gym and deliver industry-leading customer services to them as well as current members.
• Book membership appointments through productive phone activity and meet or exceed monthly appointment goals.
• Ensure guests are presented the Fitness Tour during gym tours as outlined in the Membership Specialist Playbook.
• Follow up with members after enrollment to ensure satisfaction and maintain engagement.
• Provide the highest level of customer service in all guest interactions.
• Assist in maintaining a clean and operational facility.

Skills

Sales skills

Fitness knowledge

Computer literacy

Interpersonal communication

Customer service

Team player

Job description

UFC GYM is seeking a Membership Specialist to deliver a welcoming, informative and entertaining experience for members and guests. You will drive membership, schedule appointments, and showcase the Fitness Tour while supporting high-quality service.

The role emphasizes strong sales skills, fitness industry knowledge, and a collaborative team mindset in a busy gym setting. Competitive salary with bonus and benefits are offered.