Membership Growth & Service Specialist

UFC Gym - Downtown Pittsburgh

Pittsburgh (Allegheny County)

On-site

USD 18,000 - 28,000

Full time

10 days ago

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Benefits offered by this job

Employee discounts

Free uniforms

Career advancement opportunities

Training & development

Free gym membership perks

Job summary

UFC GYM Downtown Pittsburgh is seeking a Membership Sales and Service Representative to provide a welcoming and informative experience for members and guests. You will drive new memberships, book appointments and meet monthly goals, ensuring each guest experiences the Fitness Tour during their visit.

You will follow up with members, deliver top-tier customer service, and help maintain a clean, well-run facility while leveraging an extensive member network for growth.

Qualifications

Experience in direct sales or membership services is preferred.
Basic knowledge of fitness programs and services.
Comfort using computers and CRM tools.
Excellent communication and customer service mindset.
Ability to work as part of a team and meet targets.

Responsibilities

Represent UFC GYM by providing a welcoming, informative experience for members and guests.
Drive potential members into the gym and deliver exceptional customer service.
Book membership appointments and meet monthly goals.
Present the Fitness Tour to guests during tours.
Follow up with enrolled members to ensure satisfaction.
Maintain a clean and operational facility.

Skills

Sales experience

Fitness industry knowledge

Computer skills

Interpersonal communication

Customer service

Team player

Tools

CRM software

Job description

You will follow up with members, deliver top-tier customer service, and help maintain a clean, well-run facility while leveraging an extensive member network for growth.

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