Membership Experience Lead - Grow Membership & Onboarding

Onelife Fitness; Manassas (VA); In loco; USD 46.000 - 65.000; Tempo pieno

Vantaggi offerti da questo lavoro

Complimentary club membership

Guest privileges

Training discounts

Employee referral bonus

In-house Certification + Continuing Ed

Full-time benefits: medical, dental, 4

Descrizione del lavoro

Onelife Fitness in Manassas, VA seeks a Membership Manager to lead the member experience, drive enrollment, and assist with daily club operations. You’ll build relationships, host tours, and convert prospects to meet monthly goals.

You’ll also support marketing efforts, track leads in CRM, and maintain high service standards in a fast-paced club environment. Weekend/evening shifts required.

Competenze

• High school diploma or GED required.
• CPR/AED certification (or willingness within 30 days).
• 2+ years sales experience preferred.
• Strong communication, sales, and people-management skills.
• Organized, punctual, and customer-focused with a friendly, professional presence.
• Comfortable with basic computer systems (MS Office, CRM/sales tracking).
• Willingness to work flexible hours (including weekends and evenings).

Mansioni

• You’ll build strong relationships, guide members through onboarding, and proactively follow up to ensure engagement.
• Recruit, convert, and retain members to meet monthly membership goals.
• Host tours, convert prospects, and ensure successful onboarding.
• Generate local leads and support club marketing.
• Track leads, appointments, and referrals in our CRM.
• Maintain high standards for member service, safety, and club appearance.
• Lead from the Front and help with day-to-day club ops.

Conoscenze

Sales experience

Communication

People-management

CRM

Customer service

Formazione

High school diploma or GED

Strumenti

MS Office

CRM/sales tracking

Descrizione del lavoro

Onelife Fitness in Manassas, VA seeks a Membership Manager to lead the member experience, drive enrollment, and assist with daily club operations. You’ll build relationships, host tours, and convert prospects to meet monthly goals.

You’ll also support marketing efforts, track leads in CRM, and maintain high service standards in a fast-paced club environment. Weekend/evening shifts required.