Membership Growth & Experience Lead

US Fitness; Sterling (VA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Complimentary club membership

Guest privileges

Training discounts

Employee referral bonus

In-house Certification + Continuing Ed

Job summary

OneLife Fitness in Sterling, VA, is seeking a Membership Manager to lead member experiences and drive enrollment. You will guide onboarding, host tours, and convert prospects while maintaining club standards.

Key traits include strong communication, sales and people-management skills, with flexibility to work evenings and weekends. CPR/AED certification and reliability are valued in our fast-paced environment.

Qualifications

• High school diploma or GED required.
• CPR/AED certification (or willingness to obtain within 30 days).
• 2+ years sales experience preferred.
• Strong communication, sales, and people-management skills.
• Organized, punctual, and customer-focused with a friendly, professional presence.
• Comfortable with basic computer systems (MS Office, CRM/sales tracking).
• Willingness to work flexible hours (including weekends and evenings).

Responsibilities

• Build strong relationships, guide members through onboarding, and proactively follow up to ensure progress and engagement.
• Recruit, convert, and retain members to meet monthly goals.
• Host tours, convert prospects, and ensure successful onboarding.
• Generate local leads and support club marketing.
• Track leads, appointments, and referrals in our CRM.
• Maintain high standards for member service, safety, and club appearance.
• Lead from the Front and assist with day-to-day club operations.

Education

High School Diploma or GED

Tools

MS Office

CRM

Job description

OneLife Fitness in Sterling, VA, is seeking a Membership Manager to lead member experiences and drive enrollment. You will guide onboarding, host tours, and convert prospects while maintaining club standards.

Key traits include strong communication, sales and people-management skills, with flexibility to work evenings and weekends. CPR/AED certification and reliability are valued in our fast-paced environment.