Member Success & Growth Manager

Onelife Fitness; Arlington (VA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Complimentary club membership

Guest privileges

Training discounts

Employee referral bonus

In-house certification

Health insurance, 401(k), and paid PTO

Job summary

Onelife Fitness is seeking a dedicated Membership Sales Associate in Arlington, VA. You will guide members through personalized onboarding, recruit and retain members to meet monthly goals, and host tours to convert prospects.

The role includes generating local leads and maintaining high service standards in a fast-paced gym environment. The position requires a high school diploma or GED, CPR/AED certification, and 2+ years of sales experience.

Qualifications

• High school diploma or GED required.
• CPR/AED certification (or willingness to obtain within 30 days).
• 2+ years sales experience preferred.
• Strong communication, sales, and people-management skills.
• Organized, punctual, and customer-focused with a friendly, professional presence.
• Comfortable with basic computer systems (MS Office, CRM/sales tracking).
• Willingness to work flexible hours (including weekends and evenings).

Responsibilities

• Build relationships and guide members through onboarding.
• Recruit, convert, and retain members to meet monthly goals.
• Host tours, convert prospects, and ensure onboarding success.
• Generate local leads and support club marketing.
• Track leads, appointments, and referrals in our CRM.
• Maintain high standards for member service, safety, and club appearance.
• Lead from the Front and assist with day-to-day club operations.

Skills

Communication

Sales

People management

Education

High school diploma or GED

Tools

MS Office

CRM

Job description

Onelife Fitness is seeking a dedicated Membership Sales Associate in Arlington, VA. You will guide members through personalized onboarding, recruit and retain members to meet monthly goals, and host tours to convert prospects.

The role includes generating local leads and maintaining high service standards in a fast-paced gym environment. The position requires a high school diploma or GED, CPR/AED certification, and 2+ years of sales experience.