Membership Growth & Engagement Manager

Google; Honolulu (HI); On-site; USD 45,000 - 50,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) with company matching

Paid vacation

Family membership

Cell phone reimbursement

Employee assistance program

Flexible spending account

Paid time off

Job summary

Exploration Place is seeking a Membership Manager to lead membership growth from 10,000 households. Responsibilities include enhancing membership through renewals and reconnecting with past members while maintaining the database and reporting.

This full-time position requires excellent customer service skills and organizational abilities. Benefits include health, dental, and vision insurance, 401(k) with matching, paid vacation, and cell phone reimbursement among others.

Qualifications

• Strong verbal and customer service skills are essential.
• Must be organized and detail-oriented with a strong work ethic.
• Proficiency in computer software is required.
• A high degree of confidentiality and discretion is vital.

Responsibilities

• Drive the expansion of the membership base through new memberships and renewals.
• Maintain the membership database and generate monthly reports.
• Correspond with members and donors as necessary.
• Assist with member preview nights and special events.

Skills

Verbal communication

Customer service

Organizational skills

Detail-oriented

Confidentiality

Proficiency in software

Education

Bachelor's degree

Job description

Exploration Place is seeking a Membership Manager to lead membership growth from 10,000 households. Responsibilities include enhancing membership through renewals and reconnecting with past members while maintaining the database and reporting.

This full-time position requires excellent customer service skills and organizational abilities. Benefits include health, dental, and vision insurance, 401(k) with matching, paid vacation, and cell phone reimbursement among others.