Membership Growth Director - On-Site, Full-Time

YMCA of the USA; Tacoma (WA); Sur place; USD 80 000 - 82 000; Plein temps

Avantages offerts par ce poste

Health benefits (medical, dental, and/

403(b) retirement plan

Vacation time

Holidays

Sick leave

Employee assistance & wellness

Training & certification opportunities

Staff discounts

Public Service Loan Forgiveness

Résumé du poste

YMCA of the USA in Tacoma seeks a Senior Member Services Director to lead a member-first culture, overseeing membership operations across all facility branches, recruiting and retaining members, and supervising assigned staff.

The role emphasizes member engagement, staff development, facility safety, and outstanding member-service standards, with accountability for branch events, community outreach, and promoting the value of YMCA programs and memberships.

Qualifications

• Bachelor’s degree and/or three to four years related knowledge and experience that includes supervision, fiscal management, program development, staff and volunteer development.

Connaissances

Leadership and staff supervision

Budgeting

Customer service

Program development

Community outreach

Diversity & inclusion

Public relations

Organizational skills

Communications

Supervision

File maintenance

Formation

Bachelor’s degree

Description du poste

YMCA of the USA in Tacoma seeks a Senior Member Services Director to lead a member-first culture, overseeing membership operations across all facility branches, recruiting and retaining members, and supervising assigned staff.

The role emphasizes member engagement, staff development, facility safety, and outstanding member-service standards, with accountability for branch events, community outreach, and promoting the value of YMCA programs and memberships.