Membership Growth Director

YMCA; New York (NY); On-site; USD 72,000 - 77,000; Full time

Benefits offered by this job

Retirement benefits

Medical benefits

Paid time off

Free YMCA membership

Job summary

Join YMCA of Greater New York as a Member Experience Director, overseeing membership operations at the McBurney YMCA. Your mission will be to enhance member satisfaction, drive membership growth, and collaborate with a dedicated team to ensure community service excellence.

You will lead efforts in membership sales, staff training, and community outreach while ensuring operational efficiency. Ideal for those with a passion for service and experience in membership management.

Qualifications

• Bachelor's Degree or equivalent work experience required.
• 3-5 years in a supervisory/management position required.
• Must be at least 21 years of age.

Responsibilities

• Provide supervision and leadership to membership department.
• Achieve membership unit and revenue targets.
• Develop and execute local marketing strategies.

Skills

Sales and marketing knowledge

Interpersonal skills

Digital marketing

Customer service experience

Education

Bachelor’s Degree in business administration or related field

Tools

Microsoft Office

AS400 system

Tableau

Job description

Join YMCA of Greater New York as a Member Experience Director, overseeing membership operations at the McBurney YMCA. Your mission will be to enhance member satisfaction, drive membership growth, and collaborate with a dedicated team to ensure community service excellence.

You will lead efforts in membership sales, staff training, and community outreach while ensuring operational efficiency. Ideal for those with a passion for service and experience in membership management.