Member Experience & Growth Leader

Bangor YMCA; Bangor (ME); Vor Ort; USD 40.000 - 60.000; Vollzeit

Benefits dieser Stelle

Employee assistance program

Health insurance

Life insurance

Paid time off

Parental leave

Vision insurance

Zusammenfassung

Bangor YMCA is seeking a dynamic Membership Manager to drive membership growth, retention, and provide exceptional member experience. In this leadership role, you'll oversee daily operations and lead a high-performing Member Services team.

The ideal candidate will have strong leadership skills, experience in customer service, and a passion for community impact. Join us at this exciting time as we build a state-of-the-art YMCA!

Qualifikationen

• Experience in customer service, sales, or membership‑based environments.
• Ability to lead and develop a high-performing Member Services team.
• Strong strategic thinking and execution capabilities.

Aufgaben

• Oversee all aspects of membership recruitment, retention, and daily operations.
• Implement innovative strategies to enhance member engagement.
• Lead and develop a high-performing Member Services team.

Kenntnisse

Strong leadership and team development skills

Customer service experience

Sales experience

Strategic thinking

Process improvement

Jobbeschreibung

Bangor YMCA is seeking a dynamic Membership Manager to drive membership growth, retention, and provide exceptional member experience. In this leadership role, you'll oversee daily operations and lead a high-performing Member Services team.

The ideal candidate will have strong leadership skills, experience in customer service, and a passion for community impact. Join us at this exciting time as we build a state-of-the-art YMCA!