Membership Growth & Community Connector

YMCA; Reston (VA); On-site; USD 41,000 - 50,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vis

10% YMCA retirement contribution

Generous paid time off and holidays

Professional development and领导机会

Complimentary YMCA family membership

Make a lasting difference in members'/

Job summary

YMCA Fairfax County Reston is seeking a Membership Associate to welcome members, build relationships, and connect people with programs and opportunities within the community. The role focuses on member growth, retention, and delivering the YMCA mission through engaging experiences and services.

You will work with the Membership Director and branch team to execute strategies, host events, and represent the Y in the community, helping people feel valued and connected while promoting a culture of

Qualifications

• Bachelor’s degree or equivalent experience preferred.
• Minimum of 3 years of experience in membership sales and customer service.
• A genuine passion for sales, networking, relationship-building, and community engagement.
• Flexibility to work evenings and weekends, including branch and community events.
• Strong interpersonal, leadership, and communication skills.

Responsibilities

• Grow Membership by Building Relationships through outreach and partnerships.
• Conduct tours focusing on prospective members' needs, not just facility features.
• Respond to membership leads with a consultative approach.
• Help achieve monthly membership and retention goals while upholding the Y's mission.
• Develop and maintain corporate and community partnerships.
• Represent the YMCA at local events and community activities.
• Collaborate with branch leadership to create engaging experiences for members.
• Identify programs and resources to connect people with the Y.

Skills

Sales experience

Customer service

Relationship-building

Interpersonal skills

Leadership

Communication

Education

Bachelor’s degree

Job description

YMCA Fairfax County Reston is seeking a Membership Associate to welcome members, build relationships, and connect people with programs and opportunities within the community. The role focuses on member growth, retention, and delivering the YMCA mission through engaging experiences and services.

You will work with the Membership Director and branch team to execute strategies, host events, and represent the Y in the community, helping people feel valued and connected while promoting a culture of