Membership Growth Champion

BJ's Wholesale Club, Inc.; Augusta (GA); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Weekly pay

Free BJ’s Memberships

Generous PTO

Health benefits

401(k)

Employee Stock Purchase Plan

Job summary

BJ’s Wholesale Club in Augusta, GA is seeking a team member to execute Acquisition 365, renew memberships, upgrade, and cross-sell BJ’s Loyatly Programs, while handling merchandise returns, exchanges, pick-ups, and general customer service inquiries.

You will deliver superior member service, support club policies, and uphold the GOLD standards to ensure a safe, positive environment. Strong customer service and basic math skills are valued.

Qualifications

• Prior front line/customer service or previous sales experience preferred.
• Results driven with proven success in goal achievement.
• Basic math skills preferred.
• Computer proficiency preferred.

Responsibilities

• Promotes the BJ’s value proposition regarding acquisition, retention, perks, and the Member experience.
• Converts potential members by actively and effectively pitching all membership programs in accordance with company policies and practices.
• Sells BJ’s membership products to potential new and existing members with high energy and determination.
• Drives toward goal achievement, defined by business established benchmarks and results.

Skills

Customer service

Sales experience

Math skills

Computer proficiency

Tools

Computer proficiency

Job description

BJ’s Wholesale Club in Augusta, GA is seeking a team member to execute Acquisition 365, renew memberships, upgrade, and cross-sell BJ’s Loyatly Programs, while handling merchandise returns, exchanges, pick-ups, and general customer service inquiries.

You will deliver superior member service, support club policies, and uphold the GOLD standards to ensure a safe, positive environment. Strong customer service and basic math skills are valued.