Membership Growth Advocate

BJ's Wholesale Club, Inc.; Newnan (GA); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Weekly Pay

Free BJ’s Memberships

Generous Paid Time Off

Flexible Health Benefits

401(k) Company match

Employee Stock Purchase Plan

Job summary

BJ’s Wholesale Club, Inc. is hiring in Newnan, GA for roles focused on member acquisition, retention, and top‑notch customer service. You will assist with loyalty programs, handle exchanges, and respond to member inquiries with speed and care.

The position emphasizes fast-paced teamwork, accuracy, and a commitment to the GOLD standards while supporting club policies and ensuring a positive member experience.

Qualifications

• Front line/customer service experience preferred.
• Strong customer service and sales focus.
• Computer proficiency required.

Responsibilities

• Execute Acquisition 365, renew, upgrade, cross-sell BJ’s Loyatly Programs.
• Process merchandise returns, exchanges, pick-ups, and inquiries.
• Maintain excellent member service and resolve issues.

Skills

Customer service

Sales experience

Basic math

Job description

BJ’s Wholesale Club, Inc. is hiring in Newnan, GA for roles focused on member acquisition, retention, and top‑notch customer service. You will assist with loyalty programs, handle exchanges, and respond to member inquiries with speed and care.

The position emphasizes fast-paced teamwork, accuracy, and a commitment to the GOLD standards while supporting club policies and ensuring a positive member experience.