Growth-Focused Membership & Operations Leader

Onelife Fitness; Newport News (VA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Complimentary club membership + guest

Discounts on training, spa services, 2

Job summary

Onelife Fitness in Newport News, VA is seeking an energetic Assistant General Manager to lead membership growth and club operations. You will coach the membership team, work with the GM, and ensure an outstanding member experience daily.

You’ll drive sales, recruit and train staff, manage daily operations, oversee a department, host tours, track leads, and support marketing initiatives. Flexibility to work early mornings, evenings, and weekends is required.

Qualifications

• High School Diploma or GED.
• Strong selling and coaching skills.
• CPR/AED certification (or willingness to obtain within 30 days).
• Bachelor’s degree (exercise science, business, or related) and 2+ years’ sales/management experience.
• Excellent communication, leadership, organization, and a friendly, professional presence.
• Comfortable using basic computer systems (MS Office, CRM/sales tracking).

Responsibilities

• Lead and coach the membership team to drive sales and exceed revenue goals
• Recruit, hire, train, and develop membership consultants and departmental staff
• Manage daily club operations and step in as Manager-on-Duty when needed
• Oversee at least one department (scheduling, performance, hiring, and discipline)
• Host tours, convert prospects, and ensure accurate onboarding & paperwork
• Track leads, run reports, and support club marketing and outreach
• Maintain high standards for member service, safety, and club appearance
• Work flexible hours including early mornings, evenings, and weekends

Skills

Sales coaching

Communication

Leadership

Organization

CRM knowledge

Education

High school diploma or GED

Bachelor’s degree (preferred)

Tools

Microsoft Office

CRM software

Job description

Onelife Fitness in Newport News, VA is seeking an energetic Assistant General Manager to lead membership growth and club operations. You will coach the membership team, work with the GM, and ensure an outstanding member experience daily.

You’ll drive sales, recruit and train staff, manage daily operations, oversee a department, host tours, track leads, and support marketing initiatives. Flexibility to work early mornings, evenings, and weekends is required.