Membership Experience & Growth Specialist

BJ's Wholesale Club, Inc.; Town of Clay (NY); In loco; USD 24.000 - 30.000; Tempo pieno

Vantaggi offerti da questo lavoro

Weekly pay

Daily pay

Free memberships

Paid time off

Health benefits

401(k)

Stock purchase plan

Descrizione del lavoro

BJ’s Wholesale Club, Inc. is seeking team members in the United States to support membership sales, renewals, and member services. You will handle inquiries, process purchases, and assist with returns and exchanges while upholding club standards and policies. A focus on delivering a high‑quality member experience is essential.

Join a team that emphasizes speed, efficiency, and a friendly attitude to ensure every member leaves satisfied and engaged with BJ’s loyalty programs and benefits.

Competenze

• Prior front line/customer service or previous sales experience preferred.
• Results driven with proven success in goal achievement.
• Basic math skills preferred.
• Computer proficiency preferred.

Mansioni

• Promotes the BJ’s value proposition regarding acquisition, retention, perks, and the Member experience.
• Converts potential members by actively and effectively pitching all membership programs in accordance with company policies and practices.
• Sells BJ’s membership products to potential new and existing members with high energy and determination.
• Drives toward goal achievement, defined by business established benchmarks and results.
• Delivers superior customer service to Members by serving as a first line point-of-contact regarding membership, credit card applications, general questions, issues, merchandise returns, exchanges, product look up, and pick-ups.

Conoscenze

Customer service

Sales experience

Math skills

Computer skills

Descrizione del lavoro

BJ’s Wholesale Club, Inc. is seeking team members in the United States to support membership sales, renewals, and member services. You will handle inquiries, process purchases, and assist with returns and exchanges while upholding club standards and policies. A focus on delivering a high‑quality member experience is essential.

Join a team that emphasizes speed, efficiency, and a friendly attitude to ensure every member leaves satisfied and engaged with BJ’s loyalty programs and benefits.