Membership Engagement Lead — Hybrid/Remote

American Society of Anesthesiologists; Schaumburg (IL); Hybrid; USD 65,000 - 77,000; Full time

Benefits offered by this job

Flexible hybrid work schedule

Health insurance

401K match

Fitness center

CALM subscription

Job summary

The American Society of Anesthesiologists (ASA) in Schaumburg, IL seeks a Group Engagement Specialist to serve as the primary membership liaison for centralized invoicing accounts, delivering a seamless experience from onboarding through renewal.

Collaborating with Member Services, Marketing, and Development, you will support account growth, engagement, and satisfaction while managing onboarding sessions, roster management, and renewal readiness in a flexible hybrid/remote environment.

Qualifications

• Bachelor’s degree in communications, business, marketing, association management, or related field.
• Minimum 3 years of work experience in related field, preferably in medical associations.
• Proven expertise in member services, membership marketing, retention, and communications.
• Experience working with member volunteers and staff in developing new membership programs.
• Proficiency in Microsoft 365 tools and CRM platforms.

Responsibilities

• Lead onboarding and implementation for centralized invoicing accounts.
• Educate administrators on membership benefits, roster management, billing cycles, and engagement opportunities.
• Collaborate with Marketing, Business Development, and Member Services to grow engagement.
• Monitor roster trends and identify opportunities to increase membership penetration.
• Coordinate residency program engagement and issue resolution.

Skills

Member services

Membership marketing

Retention strategy

Communications

Cross-functional collaboration

Project management

CRM

Education

Bachelor’s degree in communications, business, marketing, association management, or related field

Tools

Microsoft 365 tools

CRM platforms

Association management systems

Job description

The American Society of Anesthesiologists (ASA) in Schaumburg, IL seeks a Group Engagement Specialist to serve as the primary membership liaison for centralized invoicing accounts, delivering a seamless experience from onboarding through renewal.

Collaborating with Member Services, Marketing, and Development, you will support account growth, engagement, and satisfaction while managing onboarding sessions, roster management, and renewal readiness in a flexible hybrid/remote environment.