Hybrid Membership Growth Marketing Specialist

American College Of Surgeons; Chicago (IL); Hybrid; USD 69,000 - 75,000; Full time

Benefits offered by this job

Vacation and holidays

Tuition reimbursement

Medical coverage

Dental, Vision

403(b) Matching

Pension Plan

Flexible Spending

Employee Assistance Program

Disability Insurance

Life Insurance

Domestic Partner Coverage

Job summary

The American College of Surgeons (ACS) seeks a Membership Marketing Specialist to lead data-driven recruitment and retention strategies from Chicago. You’ll collaborate with cross-functional teams, leverage Marketo/PropFuel, and deliver dashboards to drive member value and engagement.

This hybrid role reports to the Associate Vice President, Division of Member Services, with a salary range of $68,500–$75,000. Relevant analytics and CRM experience a must.

Qualifications

• Bachelor’s degree or higher in Marketing, Communications, or a related field.
• 3–5+ years in marketing analytics, CRM campaign management, or membership marketing.
• Advanced knowledge of Excel and other Microsoft Office products.
• Experience with Marketo and PropFuel preferred (Engage Professional Certification is a plus).
• Experience with Power BI preferred.
• CRM/AMS experience (i.e., Aptify, Personify, Salesforce, etc.) is highly desirable.

Responsibilities

• Create strategies to retain members across levels, focusing on surgeons in the US and Canada.
• Partner with acquisition on campaign strategy to ensure alignment.
• Build retention campaigns using PropFuel and Marketo; develop dynamic dashboards with KPIs.
• Develop onboarding/engagement and retention programs to meet annual goals.
• Identify audiences and craft personalized, segmented communications communicating member value.
• Analyze acquisition and retention activities to optimize membership growth.
• Provide high-quality member support using customer service platforms.

Skills

Marketing analytics

CRM campaign management

Membership marketing

Education

Bachelor's degree in Marketing/Communications or related field

Tools

Marketo

PropFuel

Power BI

Aptify

Personify

Salesforce

Job description

The American College of Surgeons (ACS) seeks a Membership Marketing Specialist to lead data-driven recruitment and retention strategies from Chicago. You’ll collaborate with cross-functional teams, leverage Marketo/PropFuel, and deliver dashboards to drive member value and engagement.

This hybrid role reports to the Associate Vice President, Division of Member Services, with a salary range of $68,500–$75,000. Relevant analytics and CRM experience a must.