Membership & Data Integrity Specialist

American Association of Oral and Maxillofacial Surgeons; Illinois; Hybrid; USD 50,000 - 65,000; Full time

Benefits offered by this job

Great benefits

Hybrid work model

Office 3 days in the office per week

Job summary

The American Association of Oral and Maxillofacial Surgeons (AAOMS) seeks a Membership Associate to support membership applications, maintain CRM data integrity, and promote member benefits. The role balances in-office work Monday-Thursday with Fridays remote, within a hybrid setup.

You will manage membership records, coordinate data inquiries, and assist with dues processing while ensuring accuracy, responding to inquiries, and supporting engagement initiatives.

Qualifications

• Proficiency in data entry and Microsoft 365 applications; ability and willingness to learn Association management software and new systems
• Strong organizational, communication and customer service skills, with ability to tailor tone for a professional audience
• Strong attention to detail and commitment to accuracy
• Ability to maintain flexibility in managing multiple priorities
• Maintain quality output and timely responsiveness
• Comfortable working with defined processes and systems; follows procedures consistently
• Prior professional membership association or customer service experience a plus

Responsibilities

• Membership application and member record administration across all categories
• CRM data integrity administration and weekly/monthly review
• Mailing list request and member data inquiry coordination
• Promote member benefits through daily member inquiries
• File archive management of membership records (hardcopy and digital)
• General responsibilities including training for switchboard and receptionist backup
• Limited travel may be required to support conferences or events

Skills

Data entry

Microsoft 365

CRM software

Customer service

Communication

Attention to detail

Flexibility

Process adherence

Tools

Association management software

Microsoft 365

Job description

The American Association of Oral and Maxillofacial Surgeons (AAOMS) seeks a Membership Associate to support membership applications, maintain CRM data integrity, and promote member benefits. The role balances in-office work Monday-Thursday with Fridays remote, within a hybrid setup.

You will manage membership records, coordinate data inquiries, and assist with dues processing while ensuring accuracy, responding to inquiries, and supporting engagement initiatives.