Membership Concierge & Wellness Sales Pro

Brick Bodies Fitness Services; Reisterstown (MD); On-site; USD 40,000 - 60,000; Full time

Job summary

Brick Bodies Fitness Services in Reisterstown, MD is seeking a Membership Counselor to deliver world-class customer service, greet guests, tour the club, and promote our brand promise of changing lives through fitness.

This full-time role emphasizes sales, retention, and outreach: expect 50 daily phone contacts, attendance at community events, referrals from members, and collaboration with the leadership team to ensure member satisfaction.

Qualifications

• College degree required.
• Two years of commissioned sales experience preferred in health clubs.
• Current CPR/AED certification.
• Strong customer service, communication and interpersonal skills.
• Entrepreneurial spirit and incentive-based compensation expectations.
• Strong organizational and time-management abilities.
• Basic computer skills expected.

Responsibilities

• Generate new sales and promote club campaigns.
• Greet guests, tour the club, and schedule appointments.
• Make daily outreach calls and build referrals.
• Assist with member onboarding and trainer introductions.
• Perform club cleaning and maintain facilities.
• Manage daily worksheets and member account changes.

Skills

Customer service

Communication

Interpersonal skills

Time management

Organizational skills

Entrepreneurial spirit

Confidence

Computer skills

Education

College degree

Job description

Brick Bodies Fitness Services in Reisterstown, MD is seeking a Membership Counselor to deliver world-class customer service, greet guests, tour the club, and promote our brand promise of changing lives through fitness.

This full-time role emphasizes sales, retention, and outreach: expect 50 daily phone contacts, attendance at community events, referrals from members, and collaboration with the leadership team to ensure member satisfaction.