Membership Concierge & Sales Pro

Mountainside Fitness; Queen Creek (AZ); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Complimentary gym membership

Onsite childcare

Consistent schedules

Flexible pay for hourly employees

Growth opportunities

Job summary

Mountainside Fitness is seeking a friendly Member Service Representative to greet guests and support member needs at our upscale clubs. You’ll create a welcoming atmosphere and assist with tours, sign-ups, and service requests.

You’ll promote memberships and club services, identify sales opportunities, and collaborate with team to achieve monthly goals while maintaining high levels of customer service and professionalism.

Qualifications

• Experience in service sales or retail is preferred.
• Comfortable using a CRM to track interactions and follow-ups.
• Able to communicate clearly and build rapport with members and guests.

Responsibilities

• Greet members and guests and assist with inquiries.
• Promote memberships and club services to drive sales.
• Conduct tours of the facility and capture prospective leads in the CRM.
• Meet or exceed monthly sales goals and provide excellent customer service.

Skills

Customer service

Sales prospecting

Tour facilitation

Tools

HubSpot

Job description

Mountainside Fitness is seeking a friendly Member Service Representative to greet guests and support member needs at our upscale clubs. You’ll create a welcoming atmosphere and assist with tours, sign-ups, and service requests.

You’ll promote memberships and club services, identify sales opportunities, and collaborate with team to achieve monthly goals while maintaining high levels of customer service and professionalism.