Member Service Pro: Drive Memberships & Guest Experience

Mountainside Fitness; Scottsdale (AZ); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Complimentary gym membership

Onsite childcare

Consistent schedules

Flexible pay for hourly employees

Growth opportunities

Job summary

Mountainside Fitness in Scottsdale, AZ is seeking a friendly Member Service Representative. You will greet guests, conduct club tours, promote memberships and services, and identify sales opportunities while maintaining a high level of customer care.

As part of our team, you’ll manage data entry, track prospects, and support sales goals. You’ll participate in ongoing training and contribute to a welcoming, professional club environment.

Qualifications

• Strong customer-facing skills with a sales mindset.
• Ability to tour, qualify prospects and document conversations.
• Comfort with meeting monthly sales goals and performance metrics.

Responsibilities

• Enter data accurately into the system.
• Tour and contact prospects; document communications and follow-ups.
• Support sales targets through personal training packages and memberships.
• Attend training sessions and participate in ongoing development.

Skills

Sales

Customer service

Communication

Data entry

Tools

HubSpot

Job description

Mountainside Fitness in Scottsdale, AZ is seeking a friendly Member Service Representative. You will greet guests, conduct club tours, promote memberships and services, and identify sales opportunities while maintaining a high level of customer care.

As part of our team, you’ll manage data entry, track prospects, and support sales goals. You’ll participate in ongoing training and contribute to a welcoming, professional club environment.