Member Experience Concierge - Front Desk

Mountainside Fitness, LLC; Scottsdale (AZ); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Complimentary gym membership

Onsite childcare

Consistent schedules

Flexible pay for hourly employees

Growth opportunities

Job summary

Mountainside Fitness, LLC is seeking a Front Desk Attendant to welcome members and guests, handle check-ins, and provide exceptional service at our upscale health club in Scottsdale. You will support operations, answer questions, and help create a positive experience for every visit.

The role emphasizes professionalism, reliability, and the ability to communicate with diverse members while maintaining club standards and safety policies.

Qualifications

• Previous experience in customer service, front desk, or related field preferred.
• Ability to warmly greet members and guests and provide excellent service.
• Strong communication skills and the ability to multitask in a busy environment.

Responsibilities

• Warmly greet and check in Members and guests, creating a welcoming first impression.
• Respond promptly and professionally to guest needs, requests, and concerns.
• Communicate relevant guest information to appropriate departments in a timely manner.
• Provide basic equipment orientation and assistance to Members as needed.

Skills

Customer service

Communication

Interpersonal skills

Organizational skills

Problem solving

Reliability / punctuality

Job description

Mountainside Fitness, LLC is seeking a Front Desk Attendant to welcome members and guests, handle check-ins, and provide exceptional service at our upscale health club in Scottsdale. You will support operations, answer questions, and help create a positive experience for every visit.

The role emphasizes professionalism, reliability, and the ability to communicate with diverse members while maintaining club standards and safety policies.