Sales-Driven Member Service Pro — Free Gym Access & Growth

Mountainside Fitness; Mesa (AZ); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Complimentary gym membership and deep2

Onsite childcare — bring your own kids

Consistent schedules

Flexible pay for hourly employees — be

Promotions from within

Job summary

Mountainside Fitness is seeking a friendly, energetic Member Service Representative at our Mesa club. You will greet members and guests, tour facilities, promote memberships and services, and identify sales opportunities while delivering outstanding customer service.

You will manage data entry, prospect follow-ups, and sales activities in our system, aiming to maintain strong performance metrics. This role emphasizes reliability, productivity, and a guest-focused experience in a fast-paced

Qualifications

• Must be at least 16 years or older.
• Must be able to lift a minimum of 30 lbs.
• Must be able to maneuver throughout the club and equipment.
• Physical ability to complete assigned cleaning tasks.

Responsibilities

• Enter data accurately and effectively into the computer system.
• Tour, contact, and enter every prospect into the system and maintain communication until sale is complete.
• Document all customer communication in HubSpot and record follow-ups.
• MSRs will use the company phone for outreach.
• Meet monthly sales goals including BE, Income, Personal Training, and other targets.
• Maintain a 70% or higher closing ratio; track results monthly.

Job description

Mountainside Fitness is seeking a friendly, energetic Member Service Representative at our Mesa club. You will greet members and guests, tour facilities, promote memberships and services, and identify sales opportunities while delivering outstanding customer service.

You will manage data entry, prospect follow-ups, and sales activities in our system, aiming to maintain strong performance metrics. This role emphasizes reliability, productivity, and a guest-focused experience in a fast-paced