Guest Experience & Membership Sales Associate

Mountainside Fitness, LLC; Glendale, Northern (AZ, KY); Hybrid; USD 17,000 - 25,000; Full time

Benefits offered by this job

Gym membership

Personal training discounts

Onsite childcare

Consistent schedules

Flexible pay

Growth opportunities

Job summary

Mountainside Fitness, LLC in Glendale, AZ, is seeking a friendly Member Service Representative who will greet members, answer questions, give tours, promote memberships and club services, and identify sales opportunities.

You will enter data into the system, manage prospects, maintain communications, and strive to meet monthly sales goals with professional, service-minded conduct. The role offers growth within the company and a welcoming team environment.

Qualifications

• Must be at least 16 years old.
• Must be able to lift a minimum of 30 lbs.
• Must be able to maneuver throughout the club and equipment.
• Physical ability to complete assigned cleaning tasks.

Responsibilities

• Enter data accurately and effectively into the computer system.
• Tour, contact, and enter every prospect into the system; maintain communication until the sale is complete.
• Document all customer communication in HubSpot and record follow-ups.
• Meet monthly sales goals and contribute to Personal Training and other sales targets.
• Maintain professionalism and a service-minded approach during all interactions.

Skills

Customer service

Sales

Prospect management

Data entry

Job description

Mountainside Fitness, LLC in Glendale, AZ, is seeking a friendly Member Service Representative who will greet members, answer questions, give tours, promote memberships and club services, and identify sales opportunities.

You will enter data into the system, manage prospects, maintain communications, and strive to meet monthly sales goals with professional, service-minded conduct. The role offers growth within the company and a welcoming team environment.