Membership Concierge - Exclusive Club Experiences

The Twelve Thirty Club; Nashville (TN); Presencial; USD 32 000 - 36 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Employee Assistance Program

Benefits at 25 hours per week

Medical Insurance (HSA)

Life, Accident Protection & Critical I

Pet Insurance

Domestic Partner Benefits

Resumo da oferta

The Twelve Thirty Club in Nashville is seeking a Membership Coordinator to manage the Honorary Member program, oversee membership administration, relations, and event coordination, and serve as the main contact for members and their guests. The role requires a hospitable, organized, proactive touch and a passion for delivering exceptional hospitality.

You will maintain the CRM, handle onboarding and renewals, coordinate communications, and support the planning and execution of member events

Qualificações

• Candidate should be personable, highly organized, proactive, and passionate about delivering hospitality while building relationships.

Responsabilidades

• Serve as a welcoming and professional point of contact for Honorary Members and their guests.
• Maintain and update the membership CRM with accurate records and preferences.
• Coordinate new member onboarding, renewals, and invoicing.
• Assist with member communications, inquiries, and feedback to ensure a positive experience.
• Support member events, invitations, RSVPs, logistics, and on-site coordination.
• Collaborate with internal departments to ensure seamless member experiences and consistent service standards.
• Assist the Director of Membership with additional initiatives and departmental responsibilities as needed.

Conhecimentos

Membership administration

Member relations

Event coordination

Hospitality

Customer service

CRM

Ferramentas

CRM

Descrição da oferta de emprego

The Twelve Thirty Club in Nashville is seeking a Membership Coordinator to manage the Honorary Member program, oversee membership administration, relations, and event coordination, and serve as the main contact for members and their guests. The role requires a hospitable, organized, proactive touch and a passion for delivering exceptional hospitality.

You will maintain the CRM, handle onboarding and renewals, coordinate communications, and support the planning and execution of member events