Membership Concierge & Administrative Specialist

Orchard Valley Golf Course; Town of Florida (NY); On-site; USD 42,000 - 64,000; Full time

Job summary

Wellness Ridge is seeking an Administrative Assistant to support Membership staff, manage calendars and special events, answer phones, process payments, and prepare member communications using Microsoft Word, Excel and PowerPoint.

This busy club requires attention to detail, strong communication, the ability to multi‑task, and a professional demeanor. You may work evenings, holidays and some weekends for events and member relations.

Qualifications

• High School diploma or equivalent.
• 2 years' experience in private/club operations or equivalent preferred.
• Proficiency with MS Word, Excel and PowerPoint.

Responsibilities

• Provide support to Membership staff with mailings, phone calls, general correspondence, handling walk-ins and assembling membership packages.
• Assist with Members reservations, questions, policies, concerns or complaints in a timely, professional manner.
• Assist all realtors by providing membership information and collateral.
• Must be proficient with Microsoft Word, Excel, Power Point
• Assist Membership Sales Manager in coordinating presentation packets to local realtors and other appropriate forums.
• Provide Member Concierge Services to members to ensure a memorable experience.
• Act as receptionist and information source to general public and provide information to orient new members and prospects about the Club and amenities.
• Maintain and update Member website and create promotional materials for the website and weekly eblast communications to members.
• Possess excellent written and verbal communication skills in order to directly communicate with prospects and Members.
• Have detailed knowledge of all Member events and assist in event planning.
• Assist Director and Membership Coordinator in any working projects.
• Assemble monthly member newsletter
• Must be available to work member events in the evenings, holidays and some weekends.

Skills

Typing 50 wpm

Multi-tasking

Attention to detail

Listening

Problem solving

Professional demeanor

Good memory

Common sense

Education

High School diploma

Tools

Microsoft Word

Excel

PowerPoint

Job description

Wellness Ridge is seeking an Administrative Assistant to support Membership staff, manage calendars and special events, answer phones, process payments, and prepare member communications using Microsoft Word, Excel and PowerPoint.

This busy club requires attention to detail, strong communication, the ability to multi‑task, and a professional demeanor. You may work evenings, holidays and some weekends for events and member relations.