Member Services Concierge & Events Coordinator

Cliffs Club Services, Llc

Marietta (GA)

On-site

USD 36,000 - 54,000

Full time

3 days ago

Be an early applicant

Application generator

Turn this role into an interview — a resume and cover letter built around what this employer wants.

Get past ATS filters

Job summary

The Cliffs is seeking a personable Member Services Coordinator to serve as the front-line for the Membership Services department. You will manage club reception, concierge services, and interclub marketing while supporting member inquiries and events.

Ideal candidates have 2+ years in admin or customer support, strong communication, and a valid driver’s license; proficiency in Word, Excel, PowerPoint, and basic databases is expected.

Qualifications

2 years minimum experience in administrative or customer support.
Excellent communication and outgoing personality.
Must have a valid driver's license.
Proficient in Word, Excel, PowerPoint and basic design software/databases.

Responsibilities

Coordinate Club interclub marketing efforts.
Coordinate and monitor Club communications with the members.
Provide reception services during department hours of operation.
Provide concierge services to members and guests.
Maintain a catalogue of preferred vendors and service providers.
Facilitate the use of club amenities and services for membership.
Utilize creative planning for member and guest special services.
Assist in planning Club events.
Assist with new member packets, orientations, and prospective member amenity tours.
Provide shuttle services as needed.

Skills

Customer service

Communication

Administrative support

Problem solving

Driver's license

Tools

Word

Excel

PowerPoint

Design software

Databases

Job description

Ideal candidates have 2+ years in admin or customer support, strong communication, and a valid driver’s license; proficiency in Word, Excel, PowerPoint, and basic databases is expected.

Get your free, confidential resume review.

or drag and drop your file here.