Member Services Concierge & Events Coordinator

Cliffs Club Services, Llc; Marietta (GA); On-site; USD 36,000 - 54,000; Full time

Job summary

The Cliffs is seeking a personable Member Services Coordinator to serve as the front-line for the Membership Services department. You will manage club reception, concierge services, and interclub marketing while supporting member inquiries and events.

Ideal candidates have 2+ years in admin or customer support, strong communication, and a valid driver’s license; proficiency in Word, Excel, PowerPoint, and basic databases is expected.

Qualifications

• 2 years minimum experience in administrative or customer support.
• Excellent communication and outgoing personality.
• Must have a valid driver's license.
• Proficient in Word, Excel, PowerPoint and basic design software/databases.

Responsibilities

• Coordinate Club interclub marketing efforts.
• Coordinate and monitor Club communications with the members.
• Provide reception services during department hours of operation.
• Provide concierge services to members and guests.
• Maintain a catalogue of preferred vendors and service providers.
• Facilitate the use of club amenities and services for membership.
• Utilize creative planning for member and guest special services.
• Assist in planning Club events.
• Assist with new member packets, orientations, and prospective member amenity tours.
• Provide shuttle services as needed.

Skills

Customer service

Communication

Administrative support

Problem solving

Driver's license

Tools

Word

Excel

PowerPoint

Design software

Databases

Job description

The Cliffs is seeking a personable Member Services Coordinator to serve as the front-line for the Membership Services department. You will manage club reception, concierge services, and interclub marketing while supporting member inquiries and events.

Ideal candidates have 2+ years in admin or customer support, strong communication, and a valid driver’s license; proficiency in Word, Excel, PowerPoint, and basic databases is expected.