Member Services & Events Coordinator

Talentify; Town of Florida (NY); On-site; USD 42,000 - 56,000; Full time

Job summary

Wellness Ridge is seeking an Administrative Assistant to support Membership staff with phone calls, mailings, and general correspondence while assisting in events and calendar management. Proficiency in Word, Excel, and PowerPoint is required, along with strong communication and organizational skills.

The role involves coordinating reservations, handling inquiries, and preparing membership materials. Flexibility to work evenings and some weekends for member events is expected.

Qualifications

• High school diploma or equivalent required.
• Minimum 2 years of private/club operations experience preferred.
• Excellent written and verbal communication skills.
• Proficient with Microsoft Word, Excel, and PowerPoint.
• Able to multi-task in a high-volume, fast-paced environment.
• Willingness to work member events in evenings or on weekends.

Responsibilities

• Provide support to Membership staff with mailings, phone calls, general correspondence, handling walk-ins and assembling membership packages.
• Assist with Member’s reservations, questions, policies, concerns or complaints in a timely, professional manner.
• Assist all realtors by providing membership information and collateral.
• Assist Membership Sales Manager in coordinating presentation packets to local realtors and other appropriate forums.
• Provide Member Concierge Services to members to ensure a memorable experience.
• Act as receptionist and information source to general public and provide information to orient new members and prospects about the Club and amenities.
• Maintain and update Member website and create promotional materials for the website and weekly eblast communications to members.
• Possess excellent written and verbal communication skills in order to directly communicate with prospects and Members.
• Have detailed knowledge of all Member events and assist in event planning.
• Assist Director and Membership Coordinator in any working projects.
• Assemble monthly member newsletter
• Must be available to work member events in the evenings, holidays and some weekends.

Skills

Typing 50 wpm

Multitasking

Professional demeanor

Education

High School diploma

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Wellness Ridge is seeking an Administrative Assistant to support Membership staff with phone calls, mailings, and general correspondence while assisting in events and calendar management. Proficiency in Word, Excel, and PowerPoint is required, along with strong communication and organizational skills.

The role involves coordinating reservations, handling inquiries, and preparing membership materials. Flexibility to work evenings and some weekends for member events is expected.