Member Support Specialist (Hybrid) – Growth Path

TEKsystems; Phoenix (AZ); Hybrid; USD 48,000 - 58,000; Full time

Benefits offered by this job

401k match

Student loan repayment assistance

Life and disability insurance

Health & Wellness coverage

Telemedicine

Job summary

TEKsystems in Scottsdale, AZ is offering a direct placement role with a hybrid schedule (3 days in office, 2 days remote). Salary is $53,000 annually.

This position targets candidates from hospitality, retail, restaurant, customer service, banking, healthcare, or other relationship-driven industries seeking a long-term career with strong internal growth opportunities. The role centers on delivering white-glove service as a trusted first contact, documenting conversations, and collaborating

Qualifications

• Candidates with hospitality, retail, restaurant, customer service, banking or healthcare backgrounds are encouraged to apply.

Responsibilities

• Serve as a trusted first point of contact
• Deliver exceptional white-glove service through phone, email, and other channels
• Build relationships through empathy, professionalism and active listening
• Document conversations and complete follow-up activities
• Navigate multiple systems while handling member interactions
• Resolve member concerns promptly while maintaining quality
• Adapt to evolving processes and collaborate with teammates and leaders

Job description

TEKsystems in Scottsdale, AZ is offering a direct placement role with a hybrid schedule (3 days in office, 2 days remote). Salary is $53,000 annually.

This position targets candidates from hospitality, retail, restaurant, customer service, banking, healthcare, or other relationship-driven industries seeking a long-term career with strong internal growth opportunities. The role centers on delivering white-glove service as a trusted first contact, documenting conversations, and collaborating