Member Success & Sales Advisor

Serenity Healthcare; Parker (CO); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) plan

PTO + holidays

Growth opportunities

Job summary

Serenity Healthcare is seeking a Member Sales Associate to join our on-site team in Parker, CO. You will guide clients through options, document details, and help move them forward while meeting individual and team KPIs.

With 2+ years of customer-facing experience, you will build trust quickly, handle rejection gracefully, and maintain momentum. Leadership potential is encouraged, with growth as Serenity expands.

Qualifications

• 2+ years of high-quality customer-facing experience in premium service environments.
• Track record of hitting goals or performance targets.
• Strong active listening and communication that builds trust.
• Ability to handle objections with composure and guide clients to next steps.

Responsibilities

• Guide clients through options with clarity and consultative approach.
• Listen, document client information accurately.
• Work toward individual KPIs and contribute to team goals.
• Handle objections with poise and redirect to solutions.
• Coordinate handoffs between internal teams to ensure a seamless client experience.
• Follow up with clients to maintain momentum and prevent gaps.

Skills

Customer-facing experience

Goal-oriented

Active listening

Empathetic communication

Leadership potential

Job description

Serenity Healthcare is seeking a Member Sales Associate to join our on-site team in Parker, CO. You will guide clients through options, document details, and help move them forward while meeting individual and team KPIs.

With 2+ years of customer-facing experience, you will build trust quickly, handle rejection gracefully, and maintain momentum. Leadership potential is encouraged, with growth as Serenity expands.