Member Sales & Client Experience Advisor

Serenity Healthcare; Fairfax (VA); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Health coverage (90% paid)

401(k) retirement plan

PTO 10 days + holidays

Growth and promotion opportunities

Job summary

Serenity Healthcare is growing its client-facing team and seeks a Member Sales Associate who guides clients through options with a consultative approach, ensuring they feel informed and confident in their decisions. This on-site role in Fairfax emphasizes relationship-building and meeting performance targets.

Ideal candidates bring 2+ years of customer-facing experience, a track record of achieving goals, and strong listening skills.

Qualifications

• 2+ years of full-time, high-quality customer-facing experience.

Responsibilities

• Guide clients through options with clarity and a consultative approach.
• Listen, document client information accurately.
• Work toward KPIs and contribute to team goals.
• Handle objections with composure and redirect to solutions.
• Coordinate handoffs to ensure a seamless client experience.
• Follow up with clients to maintain momentum.

Skills

Customer facing

Goal oriented

Active listening

Leadership aspiration

Job description

Serenity Healthcare is growing its client-facing team and seeks a Member Sales Associate who guides clients through options with a consultative approach, ensuring they feel informed and confident in their decisions. This on-site role in Fairfax emphasizes relationship-building and meeting performance targets.

Ideal candidates bring 2+ years of customer-facing experience, a track record of achieving goals, and strong listening skills.