Member Services & Travel Sales Pro

acg; Charleston (SC); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Health insurance

Dental & vision

401(k) plan

Paid time off

AAA membership

Job summary

The Auto Club Group (ACG) is seeking a Branch Customer Service Representative to welcome members and deliver trusted products and services. You will help drive satisfaction, sales, and long-term career growth in an in-office role at our Portage, Michigan branch.

You’ll greet members, promote memberships, handle payments, resolve inquiries, and support travel and insurance product sales. ACG offers robust benefits and opportunities for advancement within a supportive team.

Qualifications

• Experience in a customer-focused environment delivering timely solutions.
• Ability to take ownership and use good judgment to resolve issues.
• Proficient with Microsoft Office and learning workplace tech.
• Able to multitask and meet office and customer service goals.

Responsibilities

• Greet, service, and support members by promoting and selling memberships and travel products.
• Generate leads and promote insurance and travel products.
• Respond to member inquiries and resolve complaints; refer complex cases as needed.
• Process payments for policies and products; balance cash drawer.

Skills

Customer service

Sales

Communication

Problem solving

Multitasking

Education

High School Diploma

Tools

Microsoft Office

Job description

The Auto Club Group (ACG) is seeking a Branch Customer Service Representative to welcome members and deliver trusted products and services. You will help drive satisfaction, sales, and long-term career growth in an in-office role at our Portage, Michigan branch.

You’ll greet members, promote memberships, handle payments, resolve inquiries, and support travel and insurance product sales. ACG offers robust benefits and opportunities for advancement within a supportive team.