Member Services & Tours Specialist

DeKalb Health; Lexington (KY); On-site; USD 12,501 - 17,805; Part time

Benefits offered by this job

FREE city-wide YMCA membership

Discounted Program Fees

Job summary

The YMCA in Lexington, KY is seeking a Member Service Staff to support customer service, process membership sales/changes, and assist with program/class registrations and tours of the facility. This PT role emphasizes welcoming members and maintaining a friendly, helpful environment.

Ideal candidates bring strong organizational and computer skills, good communication, and a proactive, member-focused mindset. YMCA membership benefits are included with this position.

Qualifications

• Strong customer service and communication abilities.
• Ability to handle membership sales and changes.
• Excellent interpersonal skills and a friendly demeanor.

Responsibilities

• Greet members and guests and provide information on services.
• Process membership sales/changes and class registrations.
• Lead facility tours and act as liaison between members and staff.

Skills

Customer service

Communication

Interpersonal skills

Membership sales

Problem solving

Tools

Phone

Copier

Fax Machine

Job description

The YMCA in Lexington, KY is seeking a Member Service Staff to support customer service, process membership sales/changes, and assist with program/class registrations and tours of the facility. This PT role emphasizes welcoming members and maintaining a friendly, helpful environment.

Ideal candidates bring strong organizational and computer skills, good communication, and a proactive, member-focused mindset. YMCA membership benefits are included with this position.