Member Experience Specialist (Part-Time)

YMCA of Greater Louisville; Buckner (KY); On-site; USD 13,000 - 18,000; Part time

Job summary

YMCA of Greater Louisville is seeking a Part Time Member Services Associate at the Oldham County Family YMCA – Buckner, KY. You will greet members, answer phones, process registrations, and handle membership functions in our software, delivering friendly service in a fast-paced environment.

The role emphasizes building genuine relationships, teamwork, and strong communication. You will learn our programs, assist with tours for prospective members, and contribute to a welcoming, inclusive

Qualifications

• High school diploma or equivalent.
• Age 21+ preferred.

Responsibilities

• Create welcoming environment and build genuine relationships.
• Answer phones, complete program registrations, membership sales, and proficiently perform all membership functions in the membership software system.
• Using good listening skills, deliver member-focused tours to potential new members and provide excellent service to active members.
• Strong organizational, computer, communication, and interpersonal skills desired.
• The ability and willingness to learn, multi-task with good problem solving skills, along with excellent customer service/sales skills are essential.

Skills

Customer service

Communication

Problem solving

Education

High school diploma or equivalent

Job description

YMCA of Greater Louisville is seeking a Part Time Member Services Associate at the Oldham County Family YMCA – Buckner, KY. You will greet members, answer phones, process registrations, and handle membership functions in our software, delivering friendly service in a fast-paced environment.

The role emphasizes building genuine relationships, teamwork, and strong communication. You will learn our programs, assist with tours for prospective members, and contribute to a welcoming, inclusive