Member Services Teller: Precise Cash Handling & Guidance

Desert Financial Credit Union; Phoenix (AZ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

EEO/AA employer

Drug-free workplace

Pre-employment substance abuse testing

Careers information on DesertFinancial

Job summary

Desert Financial Credit Union is seeking a teller to deliver accurate, courteous service, manage routine deposits and withdrawals, and support member financial wellbeing. You will use digital tools and CRM systems, promote self-service options, and contribute to a welcoming branch environment.

The role requires a high school diploma or GED, 1+ years in Sales and Service, and preferred Notary certification within 30 days.

Qualifications

• High School Diploma or GED required.
• 1+ years of experience in Sales and Service required.
• Notary – State Certification within 30 days preferred.

Responsibilities

• Build trusted member relationships by welcoming members to the branch and providing courteous support.
• Process deposits, withdrawals, check payments, and account servicing with accuracy.
• Identify member financial needs through consultative conversations and submit referrals.
• Promote digital tools and CRM usage, encouraging self-service adoption.
• Support coaching, feedback, and cross-training to reach branch goals.
• Other duties as assigned.

Skills

Customer service

Cash handling

Attention to detail

Communication

Teamwork

Education

High School Diploma or GED

Job description

Desert Financial Credit Union is seeking a teller to deliver accurate, courteous service, manage routine deposits and withdrawals, and support member financial wellbeing. You will use digital tools and CRM systems, promote self-service options, and contribute to a welcoming branch environment.

The role requires a high school diploma or GED, 1+ years in Sales and Service, and preferred Notary certification within 30 days.