Member Services Teller — Precision Cash & Guidance

Desert-Financial-Credit-Union; Phoenix (AZ); On-site; USD 34,000 - 42,000; Full time

Job summary

Desert Financial Credit Union is seeking a Teller to deliver accurate, courteous service and handle member transactions at the Phoenix branch. You will build relationships, promote digital tools, and support branch goals through precise cash handling and compliance.

The role requires a high school diploma or GED and at least 1 year of sales and service experience; notary within 30 days is preferred, with NMLS listed as a preferred credential.

Qualifications

• Requires high accuracy and attention to detail in daily transactions.
• Demonstrates clear communication and courteous member interaction.
• Notary state certification within 30 days preferred; NMLS also listed as preferred.

Responsibilities

• Greet members, manage lobby flow, and schedule appointments.
• Process deposits, withdrawals, check payments, and account servicing with precision.
• Identify member needs and refer to appropriate products and services.
• Promote digital tools and self-service options for convenience.
• Maintain data integrity and comply with policies; assist with issue resolution.

Skills

Customer service

Cash handling

Accuracy

Communication

Teamwork

Adaptability

Problem solving

Education

High School Diploma or GED

Tools

CRM systems

Job description

Desert Financial Credit Union is seeking a Teller to deliver accurate, courteous service and handle member transactions at the Phoenix branch. You will build relationships, promote digital tools, and support branch goals through precise cash handling and compliance.

The role requires a high school diploma or GED and at least 1 year of sales and service experience; notary within 30 days is preferred, with NMLS listed as a preferred credential.