Member Care Teller: Precision, Service & Financial Guidance

Desert-Financial-Credit-Union; Phoenix (AZ); On-site; USD 32,000 - 42,000; Full time

Job summary

Desert Financial Credit Union is seeking a Teller to deliver accurate, efficient, and exceptional service, build trusted member relationships, and promote self-service options within a welcoming branch.

You will process deposits, withdrawals, checks, and simple account servicing with precision, adhere to operational policies, and actively participate in coaching and cross-training to support branch goals and member financial wellbeing.

Qualifications

• High School Diploma or GED required.
• 1+ years of experience in Sales and Service required.
• Previous cash handling experience preferred.
• Demonstrates accuracy in processing transactions and maintaining records.
• Strong communication and customer service mindset required.

Responsibilities

• Welcome members to the branch and manage lobby traffic with courteous service.
• Process deposits, withdrawals, and simple account servicing with precision and compliance.
• Engage in consultative conversations to identify member needs and provide referrals.
• Promote digital tools and CRM usage for self-service adoption.
• Participate in coaching, cross-training, and support branch goals.

Skills

Customer service

Sales and service

Cash handling

Attention to detail

Clear communication

Education

High School Diploma or GED

Tools

CRM software

Job description

Desert Financial Credit Union is seeking a Teller to deliver accurate, efficient, and exceptional service, build trusted member relationships, and promote self-service options within a welcoming branch.

You will process deposits, withdrawals, checks, and simple account servicing with precision, adhere to operational policies, and actively participate in coaching and cross-training to support branch goals and member financial wellbeing.