Member Services Team Lead (Full-Time)

Sam's East, Inc.; Dallas (TX); On-site; USD 44,000 - 60,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Live Better U education benefits

Job summary

Sam's East, Inc. is hiring at Sam's Club in Dallas, TX to supervise and support front-end operations while delivering exceptional member experiences. You will help train associates, assign duties, and model member service techniques to resolve issues per company guidelines.

The role covers membership processing, cashier operations, merchandise assistance, and maintaining a safe, clean club, with an hourly wage range of $21.00 to $29.00 and a broad benefits package described below.

Qualifications

• 6 months retail experience including operating front-end equipment (cash register) AND 6 months customer service experience
• Must be 18 years of age or older

Responsibilities

• Supervise associates in assigned area by assigning duties, training, and providing guidance
• Promote and process memberships, assist members with purchases and services, and meet membership goals

Skills

Retail experience

Customer service

Job description

Sam's East, Inc. is hiring at Sam's Club in Dallas, TX to supervise and support front-end operations while delivering exceptional member experiences. You will help train associates, assign duties, and model member service techniques to resolve issues per company guidelines.

The role covers membership processing, cashier operations, merchandise assistance, and maintaining a safe, clean club, with an hourly wage range of $21.00 to $29.00 and a broad benefits package described below.