Member Services Team Lead

Sam's East, Inc.; Albuquerque (NM); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Live Better U education

Job summary

Sam's Club in Albuquerque, NM is seeking a front-end associate to assist management in supervising associates, guiding member service, and promoting membership benefits. You will handle cash registers or self-checkout, help members with purchasing decisions, and participate in training and scheduling to meet goals.

The role emphasizes customer service, merchandising, and accurate cash handling, with benefits including health coverage, a 401(k), PTO, and access to the Live Better U education

Qualifications

• 6 months retail experience including operating front-end equipment (cash register).
• 6 months customer service experience.
• Must be 18 years of age or older.

Responsibilities

• Assist management with supervising associates and assigning duties.
• Provide direction and feedback to ensure member service standards.
• Process memberships, upgrades, and cash accounts; assist with transactions.
• Maintain store cleanliness, assist with merchandising and customer assistance.

Skills

Retail experience

Customer service

Cash register operation

Job description

Sam's Club in Albuquerque, NM is seeking a front-end associate to assist management in supervising associates, guiding member service, and promoting membership benefits. You will handle cash registers or self-checkout, help members with purchasing decisions, and participate in training and scheduling to meet goals.

The role emphasizes customer service, merchandising, and accurate cash handling, with benefits including health coverage, a 401(k), PTO, and access to the Live Better U education