Member Experience Specialist

Sam's East, Inc.; Albuquerque (NM); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) & stock

PTO & leave

Employee discounts

Job summary

Sam's Club is hiring at our Albuquerque location. The role focuses on delivering Member service, processing memberships, upgrades, and related accounts; while promoting Walmart products and the value they provide.

You will work within safety standards and participate in safety procedures daily. Responsibilities include assisting with purchases, resolving issues, supporting benefit programs, and helping meet membership goals in a team-driven environment.

Qualifications

• Minimum or preferred qualifications not listed in the posting.

Responsibilities

• Develops and supports Membership by providing information on benefits and promoting products and services.
• Processes Memberships upgrades and credit accounts and assists with purchases.
• Delivers Member service by acknowledging needs and resolving issues.
• Follows safety standards and participates in safety procedures and training.
• Supports sales events and helps meet Membership goals.

Skills

Customer service

Sales

Safety awareness

Teamwork

Job description

Sam's Club is hiring at our Albuquerque location. The role focuses on delivering Member service, processing memberships, upgrades, and related accounts; while promoting Walmart products and the value they provide.

You will work within safety standards and participate in safety procedures daily. Responsibilities include assisting with purchases, resolving issues, supporting benefit programs, and helping meet membership goals in a team-driven environment.