Member Services Specialist & Notary – Travel & DMV Help

AAA Central Penn; Susquehanna Township (PA); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

PTO

Paid holidays

Benefits package

401(k) match

Job summary

AAA Central Penn in Harrisburg, PA seeks a Member Specialist to greet members and support sales and services. You will process maps, EZPass, TripTiks, merchandise, and guide members toward travel and insurance agents. You may become a Notary Public and handle PennDOT transactions, passport photos, and ID permits.

We value friendly, professional service, flexibility, and teamwork. Starting at $17.65 per hour, the role offers strong benefits and learning opportunities within a supportive community.

Qualifications

• Minimum high school diploma or equivalent.
• Experience in customer service or sales preferred.
• Notary Public in PA or willingness to obtain within 12 months.
• Must pass PA State Police background clearance for PennDOT work.
• Strong communication across in-person, phone, chat, and email.
• Active listening and sound decision making.

Responsibilities

• Support membership sales, renewals, and account maintenance.
• Process maps, EZPass, TripTiks, merch sales, and similar services.
• Guide members toward travel and insurance agents.
• Become a Notary Public; assist with required steps.
• Perform PennDOT title and license transactions.
• Take passport photos and handle International Driver’s Permits.
• Refer members to additional AAA services and products.
• Maintain high service standards and greet members warmly.

Skills

Customer service

Sales experience

Notary Public

PA background check

Communication skills

Active listening

Education

High school diploma or equivalent

Job description

AAA Central Penn in Harrisburg, PA seeks a Member Specialist to greet members and support sales and services. You will process maps, EZPass, TripTiks, merchandise, and guide members toward travel and insurance agents. You may become a Notary Public and handle PennDOT transactions, passport photos, and ID permits.

We value friendly, professional service, flexibility, and teamwork. Starting at $17.65 per hour, the role offers strong benefits and learning opportunities within a supportive community.