Member Services & DMV Specialist

AAA - Automobile Club of Southern California; Royersford (Montgomery County); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health coverage for medical, dental, &

401(K) with company match

Tuition assistance

Paid parental leave

Wellness programs

Employee discounts

Job summary

AAA Auto Club Enterprises in Royersford, PA is seeking a Branch Specialist to greet members, process services and guide them to the right department. You will handle DMV transactions where offered, prepare travel materials, assist with hotel and car bookings, and promote AAA memberships.

The role requires basic computer skills, the ability to work quickly, and familiarity with DMV licensing systems. Notary license is preferred and opportunities to grow with benefits exist.

Qualifications

• High School GED required.
• 1-3 years branch experience preferred.
• Basic computer literacy and data input skills.
• Ability to operate office equipment and perform basic accounting duties.
• Ability to handle multiple tasks daily.
• Experience using State DMV licensing system.

Responsibilities

• Greet members in person and by phone, determine service needed and direct to appropriate area.
• Provide DMV registration services where available and process transactions per state rules.
• Prepare TripTiks, maps, and travel materials for members.
• Assist with hotel and car reservations and sell AAA memberships.
• Process and upgrade memberships and renewals; handle payments and renewals for insurance products.
• Issue passport photos and IDPs and handle Travel Money transactions.
• Balance cash drawer and prepare daily deposits.
• Perform notary services as required.

Skills

Customer service

Data entry

Multi-tasking

Education

High School GED or equivalent

Notary license (preferred)

Tools

DMV licensing system

Job description

AAA Auto Club Enterprises in Royersford, PA is seeking a Branch Specialist to greet members, process services and guide them to the right department. You will handle DMV transactions where offered, prepare travel materials, assist with hotel and car bookings, and promote AAA memberships.

The role requires basic computer skills, the ability to work quickly, and familiarity with DMV licensing systems. Notary license is preferred and opportunities to grow with benefits exist.