Member Specialist: Travel Help, Notary & Concierge

AAA Central Penn; Susquehanna Township (PA); On-site; USD 36,000 - 42,000; Full time

Benefits offered by this job

PTO from Day One

1 Personal Day

8 Paid Holidays

HSA + FSA

401(k) with 6% Match

Free Life & Long-Term Disability

Volunteer Time Off

Tuition Reimbursement

Free AAA Premier Membership

Exclusive Discounts

Job summary

AAA Central Penn is seeking a Customer Service Representative for the Enola Giant location. You will be the friendly face of AAA Central Penn, assisting members with travel tips, notary services, and passport photos in a dynamic store environment.

This full-time role offers growth opportunities across our branch network. Starting at $17.65 per hour, the position includes PTO from day one, personal day, holidays, and a comprehensive benefits package.

Qualifications

• High school diploma or equivalent.
• Passion for helping people; customer service experience is a plus.
• Willingness to become a Notary Public (support provided).
• Clear communication skills in person, on the phone, or online.
• Flexible, can-do attitude and love for learning new things.
• Tech-savviness to navigate our systems.
• PTO from Day One — no waiting to enjoy your time off!
• 1 Personal Day
• 8 Paid Holidays (including Christmas Eve & New Year’s Eve)
• HSA with Employer Contributions + FSA options
• 401(k) with 6% Match — fully vested from first contribution
• Free Life & Long-Term Disability Insurance
• Volunteer Time Off — up to 3 extra PTO days
• Tuition Reimbursement
• Free AAA Premier Membership
• Exclusive Discounts on travel, services, and more!

Responsibilities

• Be the friendly face of AAA Central Penn helping members with travel tips, notary services, and passport photos.
• Assist in branches or Giant store locations; deliver exceptional service and make members’ day every day.

Skills

Customer service

Notary Public

Communication skills

Tech-savvy

Learner mindset

Education

High school diploma or equivalent

Job description

AAA Central Penn is seeking a Customer Service Representative for the Enola Giant location. You will be the friendly face of AAA Central Penn, assisting members with travel tips, notary services, and passport photos in a dynamic store environment.

This full-time role offers growth opportunities across our branch network. Starting at $17.65 per hour, the position includes PTO from day one, personal day, holidays, and a comprehensive benefits package.