Member Services Specialist – Insurance & Travel Support

AAATX AAA Texas LLC; San Antonio (TX); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Health coverage

401(K) matching

Tuition assistance

Paid time off

Parental leave

Wellness programs

Employee discounts

Job summary

Auto Club Enterprises is seeking an entry-level Member Specialist to support AAA members with insurance and membership services. You will receive training on AAA products, interface with members to meet sales and service goals, and advance through skill-based pay increases and bonuses.

Ideal candidates have strong customer service, communication, and organizational skills, with a HS diploma. Office basics and ability to qualify for a Property & Casualty license are required; branch hours are

Qualifications

• High school diploma or GED required.
• Experience in insurance, retail sales, banking, or customer service/sales preferred.
• Ability to qualify for Property and Casualty License.

Responsibilities

• Provide insurance and membership services support to AAA members in branch and over the phone.
• Interface with members to meet cross-selling goals and service quality standards.
• Develop insurance leads for office sales agents and life specialists.
• Perform routine and advanced duties in support of agents and team members.
• Availabilities: Monday–Friday 8:30am–5:00pm; local travel as needed.

Skills

Customer service

Sales

Communication

Interpersonal skills

Organizational skills

Education

High school diploma or GED

Tools

Microsoft Office basics

Job description

Auto Club Enterprises is seeking an entry-level Member Specialist to support AAA members with insurance and membership services. You will receive training on AAA products, interface with members to meet sales and service goals, and advance through skill-based pay increases and bonuses.

Ideal candidates have strong customer service, communication, and organizational skills, with a HS diploma. Office basics and ability to qualify for a Property & Casualty license are required; branch hours are