Membership Services Specialist — Training, Growth & Bonuses

ACMO Automobile Club Of Missouri; Saint Peters (MO); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Health coverage

401(K) plan with company match

Tuition assistance

PTO for community volunteer programs

Wellness program

Employee discounts

Job summary

Auto Club Enterprises seeks a friendly, service-driven Membership Specialist to interface with AAA members, providing insurance and membership services and supporting cross-selling goals. You'll receive comprehensive training and opportunities for advancement within a fast-paced branch network.

The role operates during branch hours (Mon-Fri 9:00–5:30, Saturdays 9:00–1:00). Prior insurance or customer service experience is preferred, with licensing support and strong communication skills.

Qualifications

• High school diploma or GED.
• Background check and drug screening.
• Ability to qualify for Personal Lines Insurance License.
• Excellent communication and organizational skills.

Responsibilities

• Provide insurance and membership services to AAA members in-branch and over the phone.
• Assist members with insurance policies, billing, and other services; process passport photos and cashiering duties.
• Develop insurance leads for agents and life specialists.
• Support team with cross-selling goals and routine/advanced duties.

Skills

Insurance sales

Customer service

Cross-selling

MS Office

Phone support

Local travel

Tools

Microsoft Office

Job description

Auto Club Enterprises seeks a friendly, service-driven Membership Specialist to interface with AAA members, providing insurance and membership services and supporting cross-selling goals. You'll receive comprehensive training and opportunities for advancement within a fast-paced branch network.

The role operates during branch hours (Mon-Fri 9:00–5:30, Saturdays 9:00–1:00). Prior insurance or customer service experience is preferred, with licensing support and strong communication skills.