Member Services & Insurance Specialist

Talentify; El Paso (TX); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health coverage for medical, dental,"}

401(K) saving plans with company match

Pension

Tuition assistance

Paid parental leave

Volunteer time

Job summary

Auto Club Enterprises, a leading AAA brand, seeks a diligent Member Specialist to join their branch team in a fast-paced environment. You will be trained to interface with members, handling insurance and membership services, billing questions, and related tasks.

The role offers opportunities to advance, with skills-based pay increases, monthly bonuses, and a benefits package including health coverage and retirement plans. Weekend closures and flexible shifts may apply.

Qualifications

• Entry level role requiring strong customer service and sales orientation.
• Ability to interface with members and provide insurance and membership support.
• Must be able to work in a fast-paced branch environment.

Responsibilities

• Interface with AAA members by providing insurance and membership services support.
• Assist with training on AAA products and services to meet personal and team goals.
• Provide exceptional service in branch and over the phone for policies and billing.
• Develop leads for office sales agents and life specialists.
• Work branch hours; ability to travel locally and overtime as needed.

Skills

Customer service

Sales

Communication

Interpersonal skills

Microsoft Office

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Auto Club Enterprises, a leading AAA brand, seeks a diligent Member Specialist to join their branch team in a fast-paced environment. You will be trained to interface with members, handling insurance and membership services, billing questions, and related tasks.

The role offers opportunities to advance, with skills-based pay increases, monthly bonuses, and a benefits package including health coverage and retirement plans. Weekend closures and flexible shifts may apply.